Here I Go Down The Rabbit Hole Again

As anyone knows who has read my blogs on a regular basis I'm a writer.  I write because I enjoy it.  When I started this whole thing I didn't know if I would finish the first damn book but not only did I finish it but I have since finished four more and have four more in the oven even now.  In the oven means that I have actually started them.
So what's the deal right?  Well it's this.  Like I said when I started I had idea that I would even finish the first book.  Once I did then I couldn't make up my mind whether or not to even publish.  Quite truthfully the idea scared the living crap out of me.  It took me nine months to get up the courage to do it.
Oh I spent my time doing my research and trying to decide which was the best way to go.  I went with Smashwords and epublishing.  Now I can't say that it has been financially rewarding but everything I have heard about them is good.  I have even gone out and checked for complaints against them and so far not many.
So what's the problem?  They don't do hard print either in hardcover or paperback.  If I want that then I have to go with another company.  The top rated one looks good until you do some digging.  They have complaints.  Is the percentage low in comparison to what they do?  I don't know without going through everything I can find and counting them off one by one.  I don't have time for that but I have taken today and read quite a few.  The spectrum of complaints are across the board.
They rage from customers buying books to writers unsatisfied with fees and services.  There are a good number of poetry writers out there who have a major beef with this company.  The fees thing seems to be a big issue as well and I can understand that.  Also the question of rights to your work comes up in at least one.  If one is all I find on that then with the number of books they distribute I'm not overly concerned with it.
Anyway it's a big decision and I needed to get it off my chest.  I am probably going to go ahead with this but it makes me nervous.  I can also maintain my relationship with Smashwords which I want to do.
Anyway enough about serious s*^t so I'll drop this for now.  Have a lovely night and day tomorrow.