Failure to Launch Correct Item Out of Warehouse Door - Crash Landing

 Below is a copy of an email sent to the Kennedy Space Center Gift Shop.  After sending that email, I took a better look at the book and found the book to also be damaged because of lousy packaging.  Yes, they got a second email because of that.  Don’t try to call them.  You get a voicemail that says leave a message.  You have to wonder if maybe they fail to launch a lot of the right things.  Oh, as for the book I wanted.  In paperback it was actually $6.00 cheaper.
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I recently ordered the paperback book The Darkest Dark published in 2018, what I got was the hardback book published 2016.  I could have ordered that book for nearly $4.00 cheaper on Amazon Prime if that had been the one I wanted.  It wasn’t.  Now I have to decide whether to return the book you sent and try to get the one I actually want somewhere else or keep the one you sent me.
Here’s the problem.  I ordered this book for my grandson for his birthday and that happens to be this Saturday.  The other problem is that by the time I pack this damn book up and return it the shipping fee will cost more than the difference in the price of the book.  Nice work.
Time of my next blog:
07/25/2019
Please be watching for it at cathypacematthews.com, I’m sure you’ll find it most interesting.
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Please don’t get me wrong, I have always been supportive of our space program.  When I was young, when it was still unheard of for a girl to even think of going into space, I wanted to be an astronaut.  So, for me to be this upset with anything to do with the program and anything affiliated with it is no small matter.  Now my grandson wants to be an astronaut so I was trying to be a good grandmother and get him something that I thought would be fun and interesting for him.
The Kennedy Space Center deals with some of the most complicated, thought-intensive, dangerous procedures launching things into space, but they not only can’t get the right item out the door they are incapable of appropriately packing something to get it across a couple of states safely?
Humm…