How this company managed to acquire a top rating among anyone is beyond me. My guess is that the only people who participate in the surveys live within large metropolitan areas and never venture out of them.
Let’s start with customer service.
I took my phone to a T-Mobile establishment to get the SIM card replaced and the young man who took possession of my phone and proceeded in breaking the tray and destroyed my SD card. It had some valuable information on it. This little arse then had the audacity to blame me for breaking the tray. He did manage to shove the broken tray back into the phone with a new SIM card, but the little piece that covers the outside where the tray sits was now gone. He also broke the little key off in the tiny little hole where you insert the darn thing to get the tray out. I had to buy a new phone when he informed me there was nothing T-Mobile could do to make things right. I ended up buying a new phone, it sucks.
From this we’ll go to Customer Service. Customer service my bottom, more like Customer Hell.
I contacted this nightmare service, that would rival any of my books and I write horror, and with that the abundance of lies began. I’ve talked to five, yes five, reps and with each one the lies poured forth with such abundance I couldn’t believe anything anyone said by the end of this four month long endless spouting of bull crap. The first rep told me there was nothing they could do it wasn’t their problem. This was when I went out and bought the new phone. Like my phone before, it was a Samsung and when it got updated by Samsung it turned into nothing more than a brick due to my location. I’ll get to that part soon, maybe.
The second one I talked to promised me a new phone and, get ready for this one, a temporary tower so I would get better service at my new home. Yes, this is where things get interesting. I spent hours on the phone with the young woman. I was trying to get away from the new place and back to the old one because I had to be at a funeral the next day in another state. Like I said, she promised me another phone. Cheapest they had I might add, and it would be in my hands by April 20, 2021. This call took place on April 10, 2021. On Saturday, April 17, 2021 I got a call from this young lady that I was unable to take when she called so she left a voice mail on my phone. She informed me that T-Mobile had a promotion, and I could get the cheap phone and all I had to do was send in my new phone as a trade in. That wasn’t mentioned before and certainly no promotion was mentioned. Now you want me to trade in this new brick that I paid more than twice for to get something cheaper. Stupid I’m not.
I called again. This time I got a young man. After a couple of hours on the phone with him we came to an understanding. Or so I was led to believe. I would trade in my phone for a higher quality phone, and I would pay a one-time bill of $300.00. I had to pay the tax on the phone right then. I did. The next thing I get is an email stating I had agreed to them drawing out a payment plan of 24 months at a price that would have ended up with me paying the full amount on the phone and they would still get the brick. Are you kidding me?
I called again. Another two hours on the phone. I have to say that this young man didn’t try to hand me a line of crap. He flat out said what the others had told me wasn’t true and he did apologize for how things had been handled. He would try and do what he could, and they would be investigating what had transpired. Thank you Q for being honest.
The next day I got a call from a manager and she handed me the same line of crap about the agreement, but they would credit me six months on my bill and even with this they would still be coming out making more off the phone they were sending than it was worth and charging me interest payment on top of that. My response was “No, I’m done. I’m switching to a new service. Good-bye.” And I hung up.
Shortly after I got a new email thanking me for my order and they sent me another agreement to sign.
Third thing regarding T-Mobile and this is the big one.
Regarding whom they get to do their surveys. The reason I made the statement it must be only people who live in large, congregated areas with people who never venture out of them is because once you get outside of a city you loose service. Even if you are on the expressway, you will hit large areas that have no service. You get off the expressway, good-bye T-Mobile. If you don’t believe me, pull up their site coverage map. They don’t have any coverage outside a city. This was the reason for the lie about putting in a tower out close to where the new house is. Yes, it is in a very rural area. I also know that T-Mobile isn’t liked in this area. People do talk. I’m often on back roads because of what I do but when you can’t get service on major highways or anywhere else for that matter, how can you be listed as one of the top contenders. The reason for the phone being called a brick, when Samsung updated the phone, I lost even my wireless signal to that phone at the new house. I may have fixed that problem; I’ll know when I get back to the new place.
To sum it up, T-Mobile sucks in customer service, following through with what they tell their customers and lying, and unless you want to spend the rest of your life inside the boundaries of a large, populated location and never leave, coverage.
I made my last call today, April 21, 2021 to inform T-Mobile that they had 48 hours to credit my credit card. We’ll see how that turns out. Anyone want to take any bets on this one?
Oh, one last thing. I started recording my calls with T-Mobile. There is a certain satisfaction in informing the person you’re talking to that this call ‘is’ being recorded for quality assurance.
When I wrote my first book, I had no idea that over time it would cause so much controversy and attempts to steal the words I wrote. ‘Blood Lines The Curse’ was in my opinion a fairly mild horror story. The setting, story line, the characters all came from my own head. I can take you to each object and places that helped inspired the story.
Stories my husband shared with me about the history of the family farm did color some of the story but there was a lot of historical research that went into that book. I have to admit, I did have a lot of help with that. Between my husband and daughter, I don’t know how I would have managed all the information I had to absorb to stay true to the area.
The name of the protagonist, Emma Cathryn, was my mother’s name. Charlotte was a name I have always liked. Other names and characters were inspired by some of the people I knew and their personalities. I wanted the story to have the atmosphere of the ghost stories of old horror movies that used that bump in the night to put you on the edge of your seat when you were young.
I wanted the reader to feel the emotions of the characters and connect with them. I know I did, but I wrote the book. I wanted to make you laugh, cry, and maybe scare the hell out of you at times. The sensations of being trapped inside an open empty grave, only you know you’re not quite alone down there in the dark. I also wanted the reader to feel the humor of the stupid situations that sometimes came along.
In fact, two out of the three books that are in the Blood Lines series have resulted in issues with YouTube. Now the second and third books goes to far deeper and darker places and are meant to scare the hell out of you. The second one should make you question when a friend disappears a little quicker than you might have before. I promise you will never look out over the calm surface of a lake the same way again if you read the third in the series, Family Ties. That was the hardest book for me to write. I still get the chills when I think of some of the things that came out of me when I wrote that one.
The point however, is why? What is it about these books that seems to set YouTube on a campaign to find something wrong, what it is that has made five companies try to claim ownership of my work? One short excerpt and five companies have tried to lay claim to the same thing. Damn that part must be really good. Yes, I know how a lot of this works, but with five different companies. Four were production companies.
Well since I haven’t posted on my website since last March, at all. Where do I start?
I started looking for a new house back in January. I finally found one the middle of September. Closed on it October 28. I’ll be lucky to get moved in sometime in 2022. A lot to be done and a lot to move. This might not be so bad for most and not take as long but when the new place is a little over two hours away, there’s issues. Add to that, we’re trying not to sell one place, not two, but three. All paid for by the way. That does mean however, there’s a lot of shit to figure out what the hell you’re going to do with everything in those places. I can’t even begin to explain how much smoke residue is on the walls of the new house. I think someone who lived there didn’t smoke a pack a day but a pack at a time.
Don’t get me wrong, the house is great. I love it. There was just someone who smoked, a lot, who lived there. It just means that every surface has to be scrubbed down before we can start painting. No, not because it is totally awful, just not me. The one room that I really don’t have a big issue with as for as color is what is referred to as the red room. I hate red walls. I mean, what? What nut case paints a room red? Well, unless I find something wrong with the walls that room will stay red. I love it. I’ve been in other red rooms and I hated it, but this one just works. So, red it is.
Now this isn’t all. While going through the whole house hunting thing and all that goes with finding one, I’ve had several other battles to fight. This has been an eventful year. Yes, there is more.
A couple of these things I can’t go into yet, only because it involves someone else and that person hasn’t gone truly public with that information so I’m keeping my mouth shut, or in this case, my fingers of certain keys. Sorry.
I am finally back to writing, yeah, go me. One of the prequels to the Blood Lines series is well in the works. For those of you who have read Blood Lines The Curse, you’ll get the part of the story behind of the oldest grave in the Devan portion of the Staten Hill Cemetery. I’m also working on another book of short stories, actually the stories will be six novellas called ‘Rings of Darkness.’ I’m really enjoying that one.
I’m going to close this now and try to get some rest. Got some big news today and my head is still spinning. No, I’m not telling.
Oh, here is a look from the back deck of new place. Enjoy.
Yes, once again I have been absent from facebook. Again, life gets in the way of things and you must take care of whatever hardball or issue that someone in higher power has thrown your way.
This time it is house hunting along with a couple of family members having a health crisis. No, not Covid, just some physical matters that had to be addressed. I’m not saying they weren’t serious; I’m just not saying.
While these physical problems were happening, my husband encouraged me to continue look thought me continuing to look for a new place for us to pack up and move to would keep me occupied. He didn’t have me fooled however. It wasn’t so I wouldn’t worry, but so I wouldn’t worry the hell out of the ones with the medical issues. Yes, I’ a hoverer. If you’re not one, I’m sure there is a least one in your family like me. We’re a pain in the arse.
Anyway, back to the house hunting part. Yes, that is really what this is about. Buddy and I have been thinking about, making a decision to do it, and house hunting before Covid-19 shut down the country. So, the running from the city because of the virus wasn’t what motivated us. We simply wanted to be in the country.
Now, that’s where part of the problem comes in. Everyone and their brother and sister are trying to get out of the city now. When a house comes up you might want to look at someone has already made an offer on it. What the heck folks? I feel like I’m shopping on eBay ten years ago. I mean that sucker come one the market five seconds ago and it’s already gotten an offer that the buyer couldn’t turn down? I’m not sure how this happens.
This doesn’t even compare however to the problem of actually getting to look at a house. Sorry to all you real-estate agents, but you guys need to take more and better pics. What, you think the dirty, filthy, screwed up mess is going to be invisible when we get out of our vehicle or step through the door? I’m here to tell you, it ain’t, and you’re only serving to piss the buyers off. Now don’t get me wrong here. The guy my husband and I are working with has been a doll and I don’t think he has shown us a house that I, myself, have asked to look at. These houses are being handled by the seller’s agent, so our poor guy is walking into something he’s never seen and is just as appalled as we are. No, he isn’t faking it. You would have to see the looks on his face sometimes. He wants out of some of these places quicker than we do.
Add to this I have drug him to some scary places. There was one house that still had a running freezer in it and me being me, had to look inside. It was full. To the top I might add. Nope, I didn’t move anything. I was honestly afraid of what might be hiding under the TV dinners and bags of frozen vegetable. My husband was already out the door looking at something else and when I open that freezer our agent and I couldn’t get out of there fast enough. I think we were both white as sheets because Buddy took one look at us and asked what the problem was. It didn’t help that just before the freezer thing we had passed this strange inset at the back of a closet and our agent made a joke of me writing a horror story about that.
I have to say that this man is a sweetie. He’s putting up with me and that’s no small accomplishment. I am the client from Hell, and I know this. So, if you’re in the southwestern portion of Tennessee and may be thinking about buying a home let me know. I will be more than happy to pass this wonderful man’s name on to you. Just so you know, he was recommended to me by a couple of other people who bought homes through him and they will tell you, he is awesome.
We won’t go into how long ago it was that you gave birth to me, but it’s been awhile. You got the girl you wanted, well maybe you did.
What do you do with a girl who is a cross between a total boyish tom girl and total girl, a mix of Peter Pan and Cinderella? I was a combination of a female Neanderthal beating rocks against a tree and a star gazing dreamer who looked forward instead of back. It couldn’t have been easy to raise me. Somehow though, you did.
Were you perfect? No. You did the best you could with what you had to work with I do believe. No, I didn’t end up on drugs, or become an alcoholic, but I was headstrong and argumentative. Understand something here, I got that from you. If I turned out to be a strong and determined woman, it’s because I had you to show me how.
I wonder what you would think of me today. Yes, I’ve changed, but the strength and determination are still there. I’ve just mellowed a little with age. Emphasis on little here. I’m still often outspoken, headstrong, and at times a pain in the butt. Again, I got a lot of that from you.
I miss you Mom. Even after fourteen years I find myself wanting to pick up the phone and call you to let you know about things. I still want to hear your voice. I still need you to tell me everything is going to be OK. Most of all, I would give almost anything to hear you say you love me.
I remember the last time you said it. It was the last time you said anything. Then you closed your eyes and slept until you were ready to leave. You know, it took me weeks to finally break down and cry, but when I did…
Something I don’t think I ever told you Mom, and I so regret that, was that you were an amazing woman. Again, not perfect, none of us are, but you managed to raise your kids without us getting in too much trouble. LOL. Four boys and a girl, and none of us with a rap sheet. Now lady, that’s something to be proud of.
Mom you need to know that you haven’t been forgotten. We still think of you. We miss you, but most of all, you are still loved. I pray that God keeps you close, otherwise Heaven might look at lot different than it used to, and I hope you have forgiven me for that little stunt I pulled after you died. That shall remain between us.
Oh, just so you know, Gina and I did try hard to keep you well-coiffed and looking nice. A thank you would be appreciated.
I love you Mom and Happy Birthday.
You all know what I’m talking about. You start on something, usually important or life changing, and someone has to come along and fuck things up. Over the past few months things have been hard enough on most of us, and yes one of the monkey wrenches was a result of that and that one I do understand. What I’m talking about are people who just have to come along, and screw shit up.
This last one however, was one too many, and also pathetic. I can’t and won’t go into what it is about. I will tell you this, if there is any way I can fuck this situation up sideways, believe me, I’m going to do just that. I know where all the bodies are buried.
Also, anyone who thinks for one minute that I’m stupid, you better think again. I’ve got more brains in my little finger than you have in your whole body. You’re a self-serving moronic idiot who needs to be locked away somewhere because you’re crazier than bat shit. The real reason I’m pissed is because you thought you were smarter than me.
Don’t get me wrong people I know I’m not the smartest person out there, but I know when I have more working grey matter floating inside my skull than some people. You want to throw that monkey wrench you damn well better be sure I don’t have a bigger one, and I’m here to tell you, I do. Way bigger.
What’s really funny here is that the person I’m talking about will never know. They’re not that smart. Even if by some chance they are, that’s a laugh, there ain’t shit they can do about it.
I have to admit there is a list, although it is small, that has a few people I have a pure dislike for. That last was an understatement, but I’m trying to be somewhat nice here. A couple of the people, actually outside of one, they don’t know I have a list. Even the one person who does know I don’t like them doesn’t know that outside of this person there is anyone else I don’t like. It really is that few. But each one on my list is there for a damn good reason. When I say good, I mean you really have to screw up so bad that I have to turn away and walk. I have to say to be my age and there are less than ten, I’m not saying how many exactly. I’m not doing too bad in that department and yes, I do pray about it. I wish none of them any harm, or bad fortune. Just leave me and mine alone. That’s all I ask at this point. So far this last wrench doesn’t look like it will cause any damage, but if it does…When I pick it up and throw it back you’re going to think I dropped a bomb on you because all the crappy garbage you’ve pulled will blow up in your face. Like I said, I know where the bodies are buried, and I’ll have no problem with digging them up.
Please understand this is not in any way a physical threat to anyone. It is simply a statement that, unlike you, I do know all the secrets and I have no problem in letting them be unearthed. Don’t believe me, try me.
I don’t know how most of you might feel about what is happening, but I’m guessing you’re not any happier about it than I am. For one thing, I’m tired of being lied to.
Shall we’ll start with those damn masks. First, they tell us that they won’t protect us, but hey we need to make sure that medical personal need them to protect themselves. Don’t get me wrong, if anyone should have first dips on the damn things it should be the people who are trying to take care of the rest of us, but to tell us they are useless in protecting us…If they are useless in protecting us how can they be of any use to those on the front line of this mess.
Second, don’t go outside, stay in. Then They come on the news and tell you to get out and get some sunshine and exercise.
If those two aren’t confusing enough let’s go with the rubber gloves. I’ve seen more people with rubber gloves on than I can count, and I want to slap them. The rubber gloves do you absolutely no good if you if you are handling things all day and then turning around and scratching your nose, rubbering your eyes, or wiping your mouth. The gloves are just as contaminated as your hands would be if you didn’t have on the gloves.
I was stopped at a gas station earlier today and some nitwit tried to get me to roll down my window so he could hand me a flyer because he was trying to raise money for a school’s athletic department. Can you tell me how many things were wrong with that picture? No, I didn’t roll down my window. When he approached my husband, buddy put up his hand and made him stop in his tracks. Six feet is six feet and he wasn’t going to allow that man any closer than that.
I would also like to get a straight answer from someone who knows what they are talking about. Right now, there is a young man in the hospital not doing real well because of how he has reacted to this virus. His wife is having mild symptoms and yet this otherwise very healthy young man is in critical condition. One minute it is the elderly who is at greater risk, now it’s our younger people who may be in greater jeopardy. The news has taken a gloom and doom attitude toward the whole thing and has the entire American population scared half out of their mind. Does anyone really know why they are dealing with? I’m at a point where I trust no one at all in authority because to be honest I don’t think they know their ass from a whole in the ground, or if they do, they are keeping it from us.
It seems to me that what we need more than anything right now is some good old fashion common sense. I personally would like to come out of this alive, but more important I want my three daughters and their children to survive this. For all of us who are not testing positive, and maybe they should be checking all of us, maybe we are immune to the virus and the curse could be something as simple as whatever is in the bodies of those who might be immune to the disease. I would be willing to be exposed under certain conditions and tested to see if I’m immune and if I could help with a cure. Yes, I know what the consciousness might be if I’m not, but I would accept that if there is a chance that I might help others. Remember the three daughters and grandkids. Yes, I would take that risk.
Anyway, all I can do for now is try to give the only thing I have that might make the waiting and worrying a little less constant although it isn’t a big thing. I’m making all my eBooks free at Smashwords until May 1, 2020. It isn’t much but it is something that comes from my heart and I hope will give some relief to those not working and don’t have the money for a book or any other form of entertainment for now. We have to deal with enough so any small thing any of us can do to make it easier for those around us can only help, even if only a little, and maybe bring a smile to someone’s face. So please, think of something you can do and share to help those around you and even those far away to know a small bright spot in their lives. One little thing may not be much, but a lot of small little things may make a big difference. God bless you all and if you don’t lean that way then may you find peace and comfort in these hard times.
The link is
Just scroll through the stuff about me and you'll see all mu books and they are all free. I make no money off this. I hope you;ll read and find some e enjoyment and a few minutes of not having to think about everything going on right now.
I know that we are all facing a tough time right now, actually tough is probably an understatement. I know that there are those who will not be hit as bad as others, but none of us are completely immune to what is happening.
I also know that what I’m doing is a very small thing, but I do hope it will help some of you to pass the time, if even only for a few hours, a little faster and with less boredom. Just click on the link below.
We all have at some point or another lost a special friend, but sometimes, someone touches your heart just a little more. Albert was one of these people for both my husband and me.
This amazing man was so much more than a friend to us both and to our daughters. He was also our next-door neighbor. He kept an eye out for all of us. He was the guarding knight at the gate, our friend, our confidant, the person who made sure we didn’t get into trouble, and the one who would let us have it if we did.
He made us laugh, smile, sad, and now tearful.
He wasn’t a perfect man; he would tell you this in a minute. He carried his demons inside himself and we often talked about them. He and I often shared secrets and giggles, or whatever it is that passes for giggles with a man, and our hopes for the future and our goals. He was an amazing artist with a wicked sense of humor.
He was also a caregiver. He took care of his aunt, his mom, his dad, and his brother when they became ill. He nursed each with loving care and I never heard that man complain once. Rarely was he not smiling. He lost his aunt, mother, and father, but his brother is still here to remember his brother.
So, Albert my friend, it’s your turn to be taken care of. May God hold you in his arms and fill your soul with warmth. May you know nothing but joy where you are now. Just know this my friend, you left behind many people who loved you. People who will miss you. People who’s lives will continue to hold you in their hearts and whose lives will be left a little lonelier without you.
Rest easy now my friend, you’ve earned it.
I won’t go into why my husband and I decided to take our youngest granddaughter out for the day, I’ll just say it had more to do with her being our granddaughter. I’m so glad we did though.
I’ve had Mia out we with me for the day before and I enjoyed it tremendously but yesterday was something that Buddy and I hadn’t been able to do with her before. She’s not quite four, her birthday is in May, but she is one of the most amazing young people I’ve ever been around. Don’t get me wrong, we do spend time with our grandchildren, but not often with them just one at a time. Even more rarely do we have them for as long as we had Mia yesterday. OK, I have to be honest here, unless it is an emergency we rarely have them for more than a few hours. We aren’t babysitters and don’t intend to be. We want to be the grandparents that the kids have fun with and not just someone who has to be around them.
We’ve had the older ones out more than Mia because, well she was so young and she is very attached to her parents. She’s getting old enough to start breaking away from a lot of that and yesterday we had an opportunity to even the field with her.
There is a restaurant that Buddy and I like and to go to and it is pretty much an all-day thing. At least it is for me. This is a trip that usually involves me finding neat places to take pictures. Believe me, it drives my husband nuts. Fortunately, he is usually a good sport about it. Sometimes he can be an ass too.
“Really Cathy, another one?” I’ve heard more than once in more ways than one.
Since we stopped for a late breakfast we decided to do something else close to the restaurant we were going and just let Mia see some new things. The restaurant where we were going was close to the Shiloh National Park, so we decided to take her there. I know many of you may know what that is and for those who don’t, well this next sentence may not make sense. Those of you who do know what this park is may be wondering why we would take a three-year-old there. The answer to that is simple, because it was there.
Of course, this is not a park with a playground, well not for most children anyway. Mia as I said, is amazing. She took to the place like a duck to water, and I almost mean that literally. It sits right on the Tennessee River and this kid loves water, any water. She also has a bit of the, I’m going to put this in a more diplomatic way, and say she has a bit of the old pioneering spirit in her. We had to explain to her several times that if we saw any deer the only shots that we would be taking would be with a camera. I have to say, I don’t think this is a young lady who would have problems shooting Bambi’s mother or daddy. She is already developing an interest in hunting.
Shiloh National Park has a lot of cannons. When Mia discovered these and found out what they were her immediate question was, “can we shoot them?” Once she was told she couldn’t, climbing and posing on them was her next best thing to do. This child is afraid of nothing, and I do mean nothing. Well, her Aunt Suzie did tell her once to be careful of owls because one might snatch her up and fly away with her, so she is cautious of owls. My money would be on Mia. The owl would never have a chance against this kid. It is ironic of me to say here that this kid is a hoot, and she is.
So, what does this little ball of fire look like. Not what you would expect. She is all girl when it comes to her appearance. Everything she wears has to match including her nail polish. Yes, she has to have her nails done. Oh, and God help you if you so much as even think of not putting some type of bow in her hair. Yesterday the only thing that wasn’t matched to her outfit was her boots. She did know that she might be out in the mud, so nothing would do but that she wear her cowboy boots. She did bring an extra pair of shoes in case she needed to bring it up a notch in the way of her appearance.
I’m not sure who had more fun yesterday, her or her granddad and me. I can tell you, I can’t wait to do it again.